Playacar Palace

Location: Playa del Carmen, México

This all-inclusive resort for couples, families, and groups rests beside the glistening turquoise waters and powdery white sands of Playa del Carmen, a destination known for its laid back charm. Playacar Palace is a picturesque resort just steps away from the town center, on the famed Quinta Avenida (Fifth Avenue), a bustling strip of shops, restaurants, and bars.

Playacar Palace boasts 201 stately suites replete with in-room whirlpool tubs, state-of-the-art technology, world-class spirits, and other lavish amenities. Stretch out, kick back, and leave the world behind in your own personal paradise.

Room Types

Deluxe Resort View:

• Breathe deeply the sweet ocean air drifting in from your private balcony. The Deluxe Resort View is your personal paradise replete with a full mini bar, Smart TV with YouTube, vTuner and Weather Channel, and plush bathrobes for you to relax in. Toast your luxurious getaway with the suite’s complimentary welcome bottle of red wine.

Superior Deluxe Partial Ocean View

• Embrace the day in glorious Riviera Maya, marveling at the transcendent Caribbean Ocean outside your window. This guest room has Smart TV with YouTube, vTuner, and Weather Channel.

Superior Deluxe Ocean View

• Fall asleep to the gentle sway of the ocean right outside your window, and wake up marveling at its pristine blue current. This guest room boasts Smart TV with YouTube, vTuner, and Weather Channel.

Honeymoon Suite

• Love in luxury in this stately suite stocked with 1 King size bed, top-shelf spirits, and state-of-the-art technology like Apple TV with WiFi connection and special apps including, iTunes, Netflix, and more.* Spacious ocean front terrace with two outdoor lounge chairs and dip into your own in-room double whirlpool tub. Celebrate the start of your new life together in comfort and luxury.

Concierge Level

• Raise the bar of luxury with the Concierge Level suites. In addition to our standard amenities, guests staying in these rooms will also enjoy the following upgraded amenities:
  • Apple TV with WiFi connection and special apps including, iTunes, Netflix, and more*
  • L’Occitane bath amenities
  • Aromatherapy and pillow menu
  • Two 25-minute massages on Awe Spa (location varies)
  • 24-hour room service from select restaurants
  • Nightly petit fours with your turn-down service
  • Snacks
  • Lavazza coffee maker
  • Exclusive concierge phone service
  • Exclusive beach bag
  • Early check-in & late check-out (subject to availability)
  • King bed

Walk Out Suite

•  Eliminate the walk from your room to the beach with the Walk Out suite. Savor the balmy Caribbean breeze from the oceanfront bench outside your suite, or work on your tan whenever you want with access to the beach solarium. In addition to our standard amenities, guests staying in these rooms will also enjoy the following upgraded amenities:
  • Apple TV with WiFi connection and special apps including iTunes, Netflix, and more*
  • Aromatherapy & pillow menu
  • Snacks
  • Exclusive beach bag
  • Early check-in & late check-out (upon request & subject to availability)

Governor Suite

•  Like a luxury resort within a luxury resort, the Governor Suite boasts breathtaking ocean views, a private balcony, a palatial living room, Smart TV with YouTube, vTuner and Weather Channel, and many more luxurious conveniences.
  • Apple TV with WiFi connection and special apps including, iTunes, Netflix, and more*
  • L’Occitane bath amenities
  • Aromatherapy and pillow menu
  • 24-hour room service from select restaurants
  • Nightly petit fours with your turndown service
  • Snacks
  • Lavazza coffee maker
  • Exclusive concierge phone service
  • Exclusive beach bag
  • Early check-in & late check-out (subject to availability)

Presidential Suite

• Experience the utmost in luxury in this elegant two-bedroom suite. Guests can take in glistening views of the Caribbean from the private terrace and enjoy a relaxing soak in the in-room double whirlpool tub. Order anything you desire from 24-hour room service, including special menu items from our restaurants’ gourmet options. The sleek dining and bar area is fully stocked with premium top-shelf liquor, domestic and imported beers, and an assortment of beverages. Customize your comfort by making personal selections from the pillow and aromatherapy menus.

Restaurants at Playacar 

Cafe Del Mar

• Enjoy hearty and healthy international buffets for breakfast and lunch. Come for dinner and partake delight in a vibrant Mexican buffet.
• Adjacent to pool area
  Breakfast: International buffet
  Lunch: International buffet
  Dinner: Mexican Buffet

Bocelli

• This elegant Italian gem offers home-style cuisine with flair, and a warm chic atmosphere, perfect for dress-up family dining or romantic dinners.
• Adjacent to pool area
  Dinner: Italian à la carte*
  *Dress code: Long pants, collared shirts & shoes required

Momo

• Savor the pageantry of teppanyaki cooking, the fine art of sushi, and the variety of exotic options in a Pan-Asian fusion dining experience. The refined simplicity of this option makes it perfect for intimate dinners and family outings.
• Adjacent to pool area.
  Teppanyaki tables, Sushi bar
  Dinner: Pan-Asian a la carte

Luna Lounge

• Munch on Thai delicacies and masterfully crafted cocktails in this chic but laid back lounge bar. Enjoy occasional live entertainment.
  Hours: 6 pm – 1 am

Aqua Bar

• This is the spot to savour drinks and tasty treats in the morning, and, in the evening order your very own brick oven pizza. Open from 10am- 10:30pm

Wet Bar

• Enjoy a delicious cocktail without even leaving the pool. Open from 10am -6pm

Lahna

Cielo Bar

Things to Do:

This picturesque resort is just steps away from Fifth Avenue, a vibrant shopping and nightlife hub. Take advantage of the action, explore Mayan ruins, book some “me time” at Awe Spa, embark on an exotic tour, or savor a variety of nightlife options.

A Shoppers Paradise:

• The famed Quinta Avenida (Fifth Avenue) is a bustling strip of shops, bars and restaurants. The vibe is festive, flowing with authentic Mexican culture and warm hospitality. During the day, it’s a shopper’s paradise complete with a wonderful variety of specialty, high end, and international store options. By night, the street comes alive with an array of entertainment options, including family fun town square-style shows, a bevy of bars, dance clubs, and restaurants to satisfy any appetite.

Spa

• Leave the world behind for a world-class realm of relaxation. Unplug, unwind, and replenish with hydrating body wraps, deep-tissue massages, luxurious facials, hydrotherapy, plunge pools, herbal steam rooms, and more. Experience awe-inclusive because you deserve it!

Dolphin Swim

• Enjoy an unforgettable experience swimming with our trained dolphins with Resort Credit. Everyone will treasure this all-ages delight, especially that first dolphin kiss—no one forgets that moment!

Playroom

• Kids ages 4-12 (under 4 requires parental supervision) can make new friends at our Playroom! Supervised by our professional staff, you can rest easy that the little ones are having a great time.

Fitness

• Indulge in paradise and still stay toned with fitness centers, certified instructors and a diverse, ultra modern selection of classes. These include: Zumba, Pilates, Aqua Spinning and many more.

Beach Volleyball

Tennis

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